Contact details for Sona Analytics
Date Privacy notice completed: 02/02/2022
The type of personal information we collect
We currently collect and process the following information:
- Sona Analytics primarily requests Personal Data from you if the site requires registration. Registration requests that you provide Personal Data, such as your First Name, Last Name, and business e-mail address.
- Personal Data provided by you voluntarily through email, order, registration and online forms, promotions, chats, phone call and any other means.
- Sona Analytics may collect Personal Data to comply with the anti-money laundering laws or others if applicable.
- Sona Analytics collects information through other means such as online searches, events and conferences, introductions, from employers that enrol their employees in our services or provide services to us, and any third party business partners.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Fulfillment of Requests. Sona Analytics may use Personal Data about you to deliver products and services to you and inform you of those you have ordered. We will engage in these activities for the purposes of managing and fulfilling our contractual obligations to you.
- Marketing Communications. Sometimes, in compliance with applicable laws, we may use Personal Data to inform you of various products, services and promotions and other information we believe will be of interest to you. We may also use various media contacts for press release distribution or other newsworthy developments related to our business activities.
- Compliance with law and regulation. We may use Personal Data to comply with applicable legal and regulatory requirements from the law.
Use of Other Data
We also receive personal information indirectly, from the following sources in the following scenarios:
- Monitoring Data. Sona Analytics and its service providers may collect and/or track statistical data e.g., Domain Name, Screen Resolution etc. involving the use of the Site (“Monitoring Data”). We use Monitoring Data to help us understand who uses the Site and to improve and market it, as well as our other web sites and services.
- Unless combined with Personal Data, Monitoring Data does not personally identify you or any other user, and we may use it for any purpose.
- Aggregated Data. We may aggregate Personal Data in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using information to calculate how many of our users are accessing our Site from a particular telephonic code area. Such aggregate information may also be used for any purpose.
- We do not respond to browser do-not-track signals at this time.
- IP Addresses. When you visit and interact with the Site, we and our third-party service providers may collect Internet Protocol (IP) addresses. Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP addresses to understand how the Site is used by our users, to improve the Site and to enhance user experience of the Site. We may also derive your approximate location from your IP address.
Disclose of Personal Information
We may disclose this information with the following parties and for the following purposes:
- Strategic Partners and Co-Branded Sites. From time to time, we may enter into a special relationship with another company that is not owned by or affiliated with Sona Analytics to provide or promote joint products, services, applications, or features (together, “Jointly Offered Items”). These special relationships may include co-branded web sites (“co-branded pages”). Any information, including Personal Data, that you provide in connection with one of these Jointly Offered Items, and/or on one of these co-branded pages, will be shared with our third-party partners. You should check these third parties’ web sites for information regarding their privacy practices. PLEASE NOTE THAT THIS PRIVACY STATEMENT DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES. If you do not want Personal Data about you shared with such third parties, please do not provide Personal Data in connection with the Jointly Offered Items and/or co-branded pages.
- Third-Party Data Providers. If you subscribe to a Sona Analytics product or service that contains third-party data, we may be required to provide your Personal Data to the third party as part of our reporting obligations. We will only do so if a third-party data provider conditions your receipt of their data on knowing your identity.
- Conferences and Events. When you attend a conference or event organized by Sona Analytics, your name and contact information may be shared with other attendees and co-hosts of the conference or event.
- We may share the Personal Data you provide in connection with Promotions with third-party sponsors of such Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to those Promotions.
- We may disclose or transfer any and all Personal Data that we collect to an affiliated entity or a third party (and their respective advisors) in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us. Our details are at the top of this Policy.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your Personal Data.
If you are located in the European Economic Area (“EEA”) or the UK: Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available on the EU Commission’s adequacy list online at: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en). For transfers from the UK and the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission and the UK, to protect your Personal Data. You may obtain a copy of these measures by contacting us using the information provided in the “Contact Information for Sona Analytics” section below.
If you are located in other countries, we will also ensure that we have appropriate legal grounds to perform cross-border transfers of your Personal Data. Where required in certain jurisdictions, we comply with requirements on initial processing of Personal Data with the use of databases located in the country of collection of your Personal Data.
We will retain Personal Data about you for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
Once this Retention Period has ended we will then dispose your information by:
- If the data is stored digitally:
- On a digital storage device: Manually deleting and ensuring data is overwritten via the use of secure deletion software.
- Elsewhere, or if unable to perform the former: Seeking specialist IT advice.
- If the data is stored on physical paper:
- Using a shredder to destroy the paper with its Personal Data on it.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Email: email@example.com
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Email: firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk